![]() ![]() The utility also has a five-year master plan for its facilities and operations and additional plans that cover IT, facilities, energy and asset management. Programs like that help the utility keep a good bond rating so it can borrow at reasonable rates. ![]() We heavily rely on that rate model to set our rates each year.” It looks at our water usage over the past five years and predicts usage going forward. “One program is our rate model that predicts out 15 years ahead and establishes a five-year financial plan. “We really focus hard on financial sustainability,” Burchfield says. That watershed protection plan is really a whole plan that looks at everything that would be affected south of us.”Ĭolumbus Water Works has numerous sustainability programs, including on the financial management side. “Even as you get down into the city, where we’re below the water plant, that’s where our watershed protection plan kicks in for all tributaries in Columbus that feed into the river that would affect people downstream. We can look at the devices and tell the condition of the water before it gets to the water plant. We have real-time monitoring probes that measure pH, oxygen and turbidity. It’s a common goal to keep that watershed as clean as possible. “We have partnerships with other utilities pulling water from the same reservoir. “All those vulnerability points are identified upstream in the watershed,” Burchfield says. The SWAP identifies all the sources of waste in the tributaries that feed the river, such as fueling plants or bridges where there is potential for a tanker spill. The water works and its regional partners have had a Source Water Assessment Plan in place since 2001 and upgraded in 2018. The source water is the Chattahoochee River on the border between Georgia and Alabama. It also operates one central wastewater treatment plant and two small plants that handle combined sewer overflows in the older part of the city. It serves Muscogee County and sells water to Harris and Talbot counties and the Fort Benning military base. The utility pumps an average of 35 mgd from a treatment plant with a capacity of 90 mgd. It also has electronic monitors on creeks throughout the region. Walking the creeks is just one way Columbus Water keeps a close watch on the creeks that drain its service area and supply its reservoir. “We generate work orders based on each walk, and our field services team follows up,” says Burchfield. Knee-deep in the water, the creek walkers look for pipes that are cracked, for pipes that have been bumped by trees washing downstream during high water, or for erosion that might leave pipes unsupported and vulnerable to cracking. They generally walk the creeks during low-flow periods they work two or three at a time for safety. Once a year, the water utility joins with the stormwater utility for a creek-walking event, but the water utility also has a three-person watershed crew that routinely walks creeks known to have issues with sewer pipes that cross them, or other potential problems. The creek walking program was one reason Columbus Water Works won a 2019 Sustainable Utility Award for utility management from the Association of Metropolitan Water Agencies. When you’re walking, you can see how the stream is flowing, and if it looks healthy. We also observe the wildlife, such as frogs, turtles and minnows. It’s like any inspection: You have to know where to look. “We find it very beneficial to routinely walk the creeks,” says Vic Burchfield, senior vice president for the Division of Information, Security, Environmental and Meter Services in Columbus, a Georgia city of nearly 200,000. If you want to receive paper bills and set up recurring payments using a checking account, call us at 1-85 option 2 and ask to set up Electronic Funds Transfer (EFT) payments.Columbus Water Works team members regularly wade upstream in creeks looking for problems such as cracked sewer pipes or erosion that has left pipes unsupported.Ĭolumbus Water Works uses electronic monitoring and other technology to manage its watershed and its water and wastewater treatment, but it also uses more pedestrian methods. Set up recurring payments and receive a paper bill.If you want to receive a paper bill, you can make a one-time payment using a checking account online by clicking here or over the phone by calling us at 1-85 option 2. Make a one-time payment and receive a paper bill.If you sign up for paperless billing, you will no longer receive a paper bill. There are multiple ways you can pay using your checking account.Ĭustomers who become Paperless Billing customers can make a one-time or recurring payment through our website using a checking account. ![]()
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